PegasusWilliams-Sonoma’s new terms bar AI shopping agents without written consent
Williams-Sonoma rewrote its terms so no agent may shop or use a customer account without the company’s written permission, even when the customer authorized it, and every automated tool must identify itself.
Your doorSet your own agent policy at the door now, in your terms and in code, and log which agents you let through to an order.
Source: KQED, Oct 13, 2026 · Too Many Bots in the Kitchen: Williams-Sonoma Bans AI Shoppers ↗
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