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05 · CoreQ4Oct 29, 2026

No one has written the liability rules for agent purchases yet

Bank, network and payments executives say liability for agent purchases still rests on company-by-company policies, with no industry rules or case law, while Visa and Mastercard take different routes to recognize agents.

Your doorUntil rules settle, a merchant’s best defense is its own record: log which agent arrived, what credential and intent it carried, and what your system allowed, so a disputed order can be answered from facts.

Source: Payments Dive, Oct 28, 2026 · Liability looms over AI shopping ↗
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